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Transcription Viewer

Transcription Viewer

Movers can read over, search through, and save the transcription of everything their customer said during the Self Survey experience.

Emily Sullivan avatar
Written by Emily Sullivan
Updated over 2 weeks ago

Supported Survey Types: Self Survey

When Reviewing a room you can access to the transcript of everything that was said during the surveying process afterwards in order to make corrections, mark items as not moving, or anything else in order to construct a more complete estimate.

The transcript is searchable allowing you to easily find any words or phrases that could be of interest to you as you review the inventory such as "not moving", "fragile", "antique", or anything else you deem as important.

Controls

Jump to Video

While viewing a transcript you are able to click on the timestamp which will take the video directly to that time allowing you to not only hear what was being said for yourself but also see what your customer was referring to when they spoke that.

Make a Note

Additionally if you click on the notepaper icon near the timestamp it will create a "Customer Note" with the timestamp that will be included in the inventory paperwork that is provided to the customer in order to make sure there are no misunderstandings.

Supported Languages

Afrikaans, Arabic, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Maori, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, and Welsh

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