At Yembo, there are 4 different types of surveys for you to choose from based on your company’s needs, as well as the customer’s preference.
AI Self Survey: allows your customer to record and submit videos on their own time.
Smart Consult: is a guided video survey where you are walking through the home with the customer virtually.
Onsite Survey: where you will download the Yembo Onsite app on your tablet to complete the survey in the customer's home.
Managed Surveys: a member of our team will conduct a Smart Consult survey with your customer on your behalf.
Each survey type has their own benefits. If you need guidance on which one would be best for your instance, reach out to your Customer Success Manager for support.