Here are a few ways to review your customer's surveys more quickly:
1. Bulk-edit: Drag your mouse cursor over multiple items while holding the left click to edit several tags at once.
Delete image(s)
Follow these steps to delete an image:
Locate the Trash Can Icon
Find the trash can icon at the bottom right of the image you want to remove.
Delete the Image
Click the trash can icon to remove the entire image.
Check Updated Lists
The Moving, Not Moving, and Packing lists will refresh to reflect the deletion.
Keyboard shortcuts: Use keyboard shortcuts to make changes much faster
Rewatch the Video
If you need to review the recorded video, you can watch it again and adjust its position for a better view. You can also take snapshots to add images to the room collection:
Play the Recorded Video
Click the "<" icon to start watching the video.
Adjust the Video Screen
Keep the video onscreen for reference.
Drag the blue video header to move it around for a better view of the room.
Take a Snapshot
Capture an image directly from the video.
Add the snapshot to the room collection for reference.
Recalculate: Click "Recalculate" to get an updated list of packing materials
Save and send a video to your customer
Double click on an empty space in a photo and select "Watch Video" from the menu or select the "<" on the right side of the pictures to open the video player:
Right-click on the video and select "Save Video As...":
Save to your computer.
Optional: You can send it as an email attachment, if needed.
*Video files for a move must be saved individually; you cannot save all video file for a move at the same time.