Whether a customer sends you a photo or video after a survey or you need to add content to an Onsite survey, Yembo allows you to manually upload and organize images and videos.
If a customer texts you a photo of their home using the Yembo chat feature, follow these steps to move the image to the correct room:
Locate the image in your chat window
Hover over the image and click "Move Image"
Select the room where the image belongs
Click on the room name to go directly to that room
The photo will now appear in the Rooms tab and be automatically analyzed by Yembo’s AI
Check out this video tutorial for a step-by-step walkthrough:
This feature also applies to Onsite surveys, allowing for efficient image organization and analysis: