Skip to main content

How to manually add photos/images to a move record

Steps on how to upload photos/images and videos to a customer move record

Jeffrey Altamirano avatar
Written by Jeffrey Altamirano
Updated over a week ago

Whether a customer sends you a photo or video after a survey or you need to add content to an Onsite survey, Yembo allows you to manually upload and organize images and videos.

To upload a photo from your own device:

First, navigate to a room, then...

For Empty Rooms, you can click upload photo here:

Or, you can always use the ellipses menu:

If a customer texts you a photo using "Yembo Chat":

  1. Locate the image in your chat window

  2. Hover over the image and click "Move Image"

  3. Select the room where the image belongs

  4. Click on the room name to go directly to that room

  5. The photo will now appear in the Rooms tab and be automatically analyzed by Yembo’s AI

Check out this video tutorial for a step-by-step walkthrough:
​

This feature also applies to Onsite surveys, allowing for efficient image organization and analysis:
​

Did this answer your question?