All Collections
Information for Shippers and Transferees
Supported Browsers for a Smart Consult (Android)
Supported Browsers for a Smart Consult (Android)
Bill Slade avatar
Written by Bill Slade
Updated over a week ago

On Android devices, we only support the Chrome browser. Please use the browser(s) below.

  • Chrome

Note: For Samsung devices, we do not support the Samsung browser.

Make sure your camera and microphone are enabled as well.

How to open Smart Consult in a Non-Default Browser

If your default browser is not Chrome (i.e., clicking the link takes you to an unsupported browser), you can simply copy the link and paste it into a supported browser.

  1. Tap and hold on the link, then click Copy:

2. Then open Safari (if you're on an iPhone or iPad) or Chrome (if you're on an Android device) and paste the link in your browser address bar:

How to Install Chrome on your Android Device

If you need to install Chrome on your Android device, you can follow the steps below

  1. On your Android phone or tablet, go to Chrome on Google Play

  2. Tap Install:

3. Tap Accept:

VPNs

Regardless of the browser, if you use a VPN you may experience issues, so we would recommend disabling it for optimal performance.

Did this answer your question?